Mobile Telemetics System (MTS)
Hyundai motor companies are now faced with the task of
shifting their paradigm from vehicle-centered services to customer
valuecentered services, with the ultimate goal of securing global
leadership in the fi eld of vehicle IT and telematics.
Hyundai Motor plans to achieve this by realizing a terminal
platform fl exible to changes in IT technology, cooperating with global
IT companies, creating an eco-system and providing the latest contents
& services based on an open environment.
Blue Link is a dynamic, telematics technology that allows
Hyundai vehicles to send—and receive—important and useful
information.
The system uses an enhanced cellular network, with automatic
roaming, that optimizes connections and prioritizes emergency requests.
With Blue Link you get…
| - |
Automatic emergency assistance, in the unfortunate event of a collision. |
| - |
The convenience of point-of-interest search and navigation
assistance, as well as the ability to remotely operate various vehicle
features. |
| - |
The peace of mind of self-diagnostic vehicle reports, and more. |
Main Features
| 1. |
TMU Concept : Registered driver request the Service from Call Center (Safety and Security, TBT service, etc.) |
| 2. |
GPS & CDMA Communication : Connect the Call Center by
CDMA. Use Simple Navigation System by GPS & CDMA (Only Audio type). |
| 3. |
Integrate a Voice Recognition & Communication : User can
operate the service by Speech Recognition (only Audio) User can use
downloaded POI Data by CDMA (only AVN). |
| 4. |
Control BCM by Call Center Service : Door Lock/Unlock, Horn/Light, Remote Start/Stop be operate by Service. |
System Components
Using procedures
| 1. |
Enrolling in Blue Link
After the enrollment process, you can use to access your Blue Link preferences.
|
For more detail procedure, please refer to the Blue Link owner's manual. |
|
| 2. |
Subscribe the Blue Link Packages
Blue Link services come in three groupings, or packages:
Assurance
| • Automatic Collision Notification and Assistance
• SOS Emergency Assist
• Enhanced Roadside Assist
• Monthly Vehicle Report
| Essentials
| • Convenience:
– Remote Door Lock
– Remote Door Unlock
– Remote Horn/Lights
– Remote Vehicle Start*
– Quick Tips
– Location Sharing
– Voice Text Messaging
| • Vehicle Self Diagnostics:
– Automatic Diagnostics Trouble Code Notification
– Maintenance Alert
– Recall Advisor
– Service Link
| • Safeguard:
– Stolen Vehicle Recovery
– Stolen Vehicle Slowdown
– Vehicle Immobilization
– Valet Alert
– Panic Notification
– Alarm Notification
– Geo-Fence
– Speed Alert
– Curfew Alert
| Guidance
| • Point of Interest Search by Advanced Voice Recognition
• Point of Interest Web Search & Download
• Turn-by-Turn Navigation**
• Daily Route Guidance with Traffic Conditions
• Traffic
• Gas Station Locations & Gas Prices
• Eco-Coach
• Restaurant Ratings & Locations
• Weather
|
Owners can subscribe to Blue Link packages in the following groupings;
| B. |
Assurance + Essentials |
| C. |
Assurance + Essentials + Guidance |
|
| 3. |
Setting Blue Link preferences
Many Blue Link features, reports, or alerts require setup, with input from you.
|
For more detail procedure, please refer to the Blue Link owner's manual. |
|
| 4. |
Accessing Blue Link preferences
| (1) |
Smart Phone Mobile Application
You can download the Blue Link mobile app to your compatible smart phone.
For more detail procedure, please refer to the Blue Link owner's manual. |
| (2) |
In-car Application
Controls for Blue Link in-vehicle voice-response use are located on the rearview mirror.
|
For more detail procedure, please refer to the Blue Link owner's manual. |
|
| (3) |
Web Application
Many Blue Link features can be customized, activated, or accessed at www.MyHyundai.com.
This is your important link to getting the most out of your Blue Link system.
|
For more detail procedure, please refer to the Blue Link owner's manual. |
|
|
Service List
| 1. |
Safety and Security
Service Name
| Service Trigger
| - Auto Collision Notification
| In the event of an accident or air bag deployment, ACN notification will be triggered automatically.
| - SOS – Emergency Assistance
| It will be triggered by manually pressing the SOS button on the inside mirror.
It will connect you to emergency assistance helper.
| - Alarm/Panic Notification
| when the vehicle alarm system is activated, it will be automatically triggered and inform to owner.
If
the customer push the panic button of key FOB near the vehicle, it will
be triggered and notify that driver or vehicle occupant may be in
danger
| - Enhanced roadside
| Push the Interactive Voice Recognition (IVR) button on the inside mirror and ask the operator for help.
| - Speed Alert
| Customer can setup notification limit of vehicle speed on the web or by asking operator using IVR call.
| - Remote Door Control – Lock
| Customer can ask for Remote Door Lock service by using the
Smart Phone application or on the web(CWP) or asking the operator by IVR
call.
| - Remote Door Control – Unlock
| Customer can ask for Remote Door Unlock service by using the
Smart Phone application or on the web(CWP) or asking the operator by IVR
call.
| - Remote Horn and Lights
| Customer can ask Horn&Light or Light Only services by using
the Smart Phone application or on the web(CWP) or asking the operator
by IVR call.
| - Stolen Vehicle Recovery
|
| - |
In the event your vehicle or reported stolen, to law
enforcement authorities, the BlueLink Customer Care Center can use the
GPS system to help pinpoint the exact location of the vechicle and
assist in its recovery. |
| - |
The customer can ask stolen vehicle recovery by using phone, or on the web. |
| - Vehicle Immobilization/Slowdown
| This service can be triggered on request by police only
| - Curfew Alert
| The customer can setup notification time interval that vehicle being used on the web or by asking operator using IVR call.
| - Vehicle Remote Start
| The customer can ask remote start service by using the Smart
Phone application or on the web(CWP) or asking to operator by IVR call.
(Automatic transmission only)
|
|
| 2. |
Voice Recognition Module (VRM)
Service Name
| Service Trigger
| - Eco Coach
|
| 1. |
Showing the eco-coach window.
The customer can see the average efficiency curve of fuel
consumption by selecting eco-coach software button into the Info menu
(AVN) or saying “eco-coach on” using PTT button on the inside
mirror. (Audio)
| (1) |
AVN TMU
| A. |
Selecting eco-coach button |
|
| (2) |
Audio TMU
| A. |
Saying “Eco-coach on” menu : Press PTT button on the
inside mirror, after heard “Please say command” sound, say “Eco-
coach on” |
|
|
| 2. |
See the fuel consumption on the web.
Refer to the telematics web service manual for detail information. |
| - Maintenance Alert Notification
| Refer the telematics web service manual for detail information about setup mile triggered to diagnostic service
| - Automated DTC notification
| If the vehicle has identified a problem, this information will be sent for server automatically.
| - Recall and campaign advisor
| When any recall or campaign notification for his vehicle is
sent by HMC, it will be shown on the screen. The customer can hear
notification by using IVR call, after the notification, the popup will
be removed automatically.
| - Web- Based Diagnostics
| The customer can check the status of vehicle using telematics web server.
Refer to the telematics web service manual for more information.
| - Scheduled Diagnostics
| There are two kinds of scheduled diagnostic options. Please see telematics web service manual for more information.
|
|
| 3. |
Geographic Information System (GIS)
Service Name
| Service Trigger
| - Traffic Flow Accident Construction Control
| The customer can hear construction or accident condition on the
driving road flow using IVR call. Please ask operator after IVR call
connected.
| - Daily Route Guide with Traffic
| The customer can hear traffic comparison between several road
using IVR call. Please ask Operator after IVR call connected. Before
listen this service, the customer should establish the routes on the
web. Refer to the telematics web service manual for more information.
| - Gas Station Location and Fuel Prices
| The customer can hear Gas station location and Fuel prices
using IVR call, Point of Interests (POI) information can be downloaded
on the vehicle.
| - Geo-Fence
| The customer can setup valid boundary of vehicle driving. It
can be used for Varlet geo-fence or normal geofence. Both can be setup
by web or by asking operator using IVR call.
| - Operator Navigation
| The customer can hear navigation using IVR call.
| - POI by Guided IVR with Operator Backup
| POI download can be requested via IVR call.
| - POI Download via Web Portal
| POI download can be requested using web portal.
| - POI Searching by IVR
(TMU and Phone)
| POI download can be requested via IVR call.
| - Location Sharing
| For this service, the customer should pre-register a friend
information on the web. When your friend asks inform he’s/she’s
location to you, it can will be download by a kinds of POI.
|
|
| 4. |
Operator Service & ETC
Service Name
| Service Trigger
| - IVR Owner’s Manual
| The Customer can hear how to using about any kinds of vehicle Manual. Please ask operator on the IVR call.
| - Operator Assisted Owner's Manual
| The Customer can hear how to use any Manual. Please ask operator on the IVR call.
| - Q-feedback
| This is a diagnostic services. When customer hear any unusual
noise on the vehicle, customer can ask to check the vehicle using IVR
call.
|
Service Name
| Service Trigger
| - Voice Text Messaging
| Pair a Bluetooth phone to the vehicle's Bluetooth system.
Use the vehicle's Bluetooth system to call, toll-free, 877-730-2896
| - Provisioning
| In case of being powered on for the first time at the Hyundai Factory for North American or US Port.
| - TMU Disable Mode
| “blueLink not active. Please call xxx-xxx-xxxx” will be displayed when any button is pushed.
| - TMU Swap
| The Proper TMU (TeleMatics Unit) should be installed on the vehicle.
“Incorrect Telematics Unit Contact Dealer” will be displayed if incorrect TMU is installed.
|
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Components
1. Telematic unit (TMU)2. BlueLink keypad3. Roof Antenna4. AUX jack5. AVN or Audio head unit6. External amplifier7. Mic
...
Component
Connector Pin Information
No.DescriptionNo.Description1Ground17Battery 22Ground18Battery 13-19IGN 14Keypad ground20ACC5MIC output -21Airbag6MIC output +22Keypad input7-23-8RS422 shie ...
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